Question 1

Can I use Wi-Fi?

Accepted Answer

Yes, Wi-Fi internet access is available free of charge in all guest rooms.

Question 2

What is the nearest station?

Accepted Answer

About 1 minute walk from Exit 2 of Tenjin Station (subway). Also about 5 minutes walk from Nishi-Tetsu Fukuoka Station and about 10 minutes by taxi from JR Hakata Station.

Question 3

What are the check-in and checkout times?

Accepted Answer

Check-in is 15:00 and checkout is 11:00. Times may vary depending on the plan, so please confirm the details of your booking plan.

Question 4

Do you offer room service?

Accepted Answer

Room service is available during breakfast hours (7:00–10:00) and dinner hours (18:00–21:00). We bring our signature meals to your room.

Question 5

How is the access to the Tenjin area?

Accepted Answer

We are located in the heart of Tenjin, about 1 minute walk from Tenjin Station (subway), making it very convenient. The Tenjin shopping and entertainment areas are also within walking distance.

Question 6

Do you have amenities for children?

Accepted Answer

We provide baby beds (for children under 18 months), bed guards (18 months to under 5 years), children's pyjamas, slippers, and toothbrushes. Quantities are limited, so please call to request these items.

Question 7

How is cleaning handled for multi-night stays?

Accepted Answer

For multi-night stays, cleaning is done once every two days. On non-cleaning days, only towels are provided at your door. If you would like daily cleaning, please use the magnet in your room.

Question 8

Do you have banquet halls or conference rooms?

Accepted Answer

We offer a variety of banquet venues including the historic Hōō Room. They can be used for weddings, banquets, business conferences and other purposes.

Question 9

Is there parking? How much does it cost?

Accepted Answer

We have both surface and multi-storey car parks. The charge per night's stay is ¥2,200 (tax included) (revised from July 1, 2025). Advance reservation is not required.

Question 10

Do you have electric vehicle charging facilities?

Accepted Answer

If you wish to charge an electric vehicle, please contact the hotel in advance (limited number of spaces available).

Question 11

Is there parking?

Accepted Answer

Parking is available. Please contact the facility for details.

Question 12

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 13

What time is checkout?

Accepted Answer

11:00.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

How do I get there?

Accepted Answer

About 1 minute on foot from Exit 2 of Tenjin Station (Subway). About 10 minutes by taxi from JR Hakata Station. About 7 minutes by car from Tenjin-kita IC.

Question 16

What is the address?

Accepted Answer

2-6-60 Daimyo, Chuo Ward, Fukuoka City, Fukuoka Prefecture

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