Question 1

How do I get there from Matsuyama Airport?

Accepted Answer

About 30 minutes by taxi from Matsuyama Airport, or take a local bus into Matsuyama, alight at Dogo Onsen Station on the Iyotetsu tram and walk 5 minutes. By car from Matsuyama IC it is about 25 minutes.

Question 2

Can I walk to Dogo Onsen Honkan?

Accepted Answer

Yes, it is about 4 minutes' walk with no hills. Feel free to go in your yukata with a bathing basket.

Question 3

Can you arrange a taxi?

Accepted Answer

The front desk can arrange taxis. For an early morning taxi, please book the day before.

Question 4

Can you look after my luggage?

Accepted Answer

The front desk will hold your luggage both before check-in and after check-out. Please note that we cannot take valuables or fragile items.

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is by 10:00. You may keep your car in the car park free of charge until 14:00 after check-out. Times may differ by plan, so please check your booking.

Question 6

Is there a convenience store nearby?

Accepted Answer

There is a convenience store 1 minute's walk from the hotel. A coin laundry is also nearby, useful for longer stays.

Question 7

Can I stay with children?

Accepted Answer

Guests with children are very welcome. We have plans for children, so please tell us the number and ages when booking.

Question 8

What kind of hot spring water is it?

Accepted Answer

It is an alkaline simple spring, piped from Dogo Onsen, whose smooth feel on the skin is its distinctive quality. Known as the bath of beauty, it warms you right through.

Question 9

What are the bathing hall's opening hours?

Accepted Answer

The hot spring bathing hall is open from 5:00 in the morning until 1:00 the following morning. There is also an open-air bath, so you can take your time.

Question 10

Is Wi-Fi free?

Accepted Answer

Yes, free Wi-Fi is available in every room, for business or leisure.

Question 11

Are meal times fixed?

Accepted Answer

The last dinner service is 19:30. Please note that we cannot serve dinner if you arrive after 20:00. Breakfast is served in line with the shop's opening hours, 7:00-10:00.

Question 12

Is there parking, and how much does it cost?

Accepted Answer

There are 50 spaces in front of the hotel (800 yen per night for a car or motorcycle). Please leave your keys at the front desk. You may leave the car until 14:00 after check-out. Lorries cannot be parked.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

How do I get there?

Accepted Answer

5 minutes' walk from Dogo Onsen Station on the Iyotetsu tram, about 25 minutes by car from Matsuyama IC, or about 30 minutes by car from Matsuyama Airport.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What time is check-out?

Accepted Answer

10:00.

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 18

What is the address?

Accepted Answer

16-21 Dogo Yunomachi, Matsuyama City, Ehime Prefecture

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