Question 1

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the property, with a connection suited to business use.

Question 2

How do I get there from JR Mito Station?

Accepted Answer

About 1 minute's walk from the North Exit of Mito Station. With your back to the station it is on your left. Access is excellent, right by Mito Station, which is served by several lines including the Joban, Suigun and Mito lines and the Kashima Rinkai Railway Oarai-Kashima Line.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is by 11:00. Check-in times may differ depending on the plan, so please check your booked plan.

Question 4

How many rooms are there and what types?

Accepted Answer

There are 102 rooms in total, with an elegant, calm Japanese design inspired by the plum, the tree of Mito City. Please see the official website for details of room types.

Question 5

Is the front desk staffed 24 hours?

Accepted Answer

The front desk is staffed 24 hours. As well as check-in and check-out, please feel free to ask about the local area and transport information.

Question 6

Is there a laundry service?

Accepted Answer

A laundry service is available, so you can keep your clothes clean on longer stays and business trips. Please contact the front desk for details.

Question 7

Is there a concierge service?

Accepted Answer

We provide front desk services including a concierge service. We can also give you tourist information and recommendations for local restaurants.

Question 8

How do I get to Kairakuen?

Accepted Answer

Kairakuen, one of Japan's three great gardens, is close to Mito Station and about 10 minutes away by car. With its seasonal plum blossom and autumn leaves, the hotel is an ideal base for sightseeing in Mito.

Question 9

How do I get to the Kodokan and the Mito Castle site?

Accepted Answer

The Kodokan and the Mito Castle site are within walking distance of the hotel, so you can easily visit these sights that convey Mito's history.

Question 10

Is breakfast available?

Accepted Answer

Breakfast plans are available. Please check the official website or ask the front desk for details of the menu and serving times.

Question 11

Is there parking?

Accepted Answer

There is a car park on the hotel grounds. Six spaces are by advance booking only and 15 are first come, first served (no booking). For hotel guests it is 800 yen per night (including tax, 15:00 to 12:00 the next day).

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 13

How do I get there?

Accepted Answer

1 minute's walk from the North Exit of Mito Station on the JR Joban Line. About 30 minutes by car from Mito IC on the Joban Expressway.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 17

What is the address?

Accepted Answer

1-1-1 Miya-machi, Mito City, Ibaraki Prefecture

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