Question 1

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility. For connection details, please check with the front desk or refer to the information in your room.

Question 2

How far is it from JR Tottori Station?

Accepted Answer

We're within 5 minutes on foot from JR Tottori Station in a prime location. Ideal for guests who want to use Tottori Station as a base for business or sightseeing.

Question 3

Can I leave my luggage after check-out?

Accepted Answer

For luggage storage services, please contact the front desk. We can accommodate guests who wish to continue sightseeing after check-out.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is at 11:00. Times may differ depending on your plan, so please confirm your booking details.

Question 5

Do you have non-smoking and smoking rooms?

Accepted Answer

We offer non-smoking rooms. If you wish to smoke, please let us know at the time of booking or check-in.

Question 6

What is the hotel's concept?

Accepted Answer

Our concept is a designer hotel inspired by "stars and sand." You can enjoy the ambience of the Tottori Sand Dunes and starry sky throughout the facility.

Question 7

Is there a large public bath?

Accepted Answer

We have a large public bath featuring Nikusu-yu no Hana, an artificial hot spring. Made with natural minerals, it will help ease the fatigue from your travels.

Question 8

How do I get to Tottori Sand Dunes?

Accepted Answer

Located in front of Tottori Station, you can access the Tottori Sand Dunes by bus or sightseeing taxi from the station. Please check with our front desk for transportation information.

Question 9

Is breakfast available?

Accepted Answer

We offer breakfast service. For details on menu, charges and times, please contact our official website or front desk.

Question 10

Is there a parking lot?

Accepted Answer

We have parking available. For details on capacity and charges, please contact our official website or front desk.

Question 11

What time is check-out?

Accepted Answer

Check-out is at 11:00.

Question 12

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 13

What is the address?

Accepted Answer

102-6 Eiraku Onsen-cho, Tottori City, Tottori Prefecture

Question 14

How do I get here?

Accepted Answer

Within walking distance of JR Tottori Station (less than 5 minutes' walk from the nearest station)

Question 15

What time is check-in?

Accepted Answer

Check-in is at 15:00.

Question 16

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

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