Question 1

Can I walk to Mihama American Village?

Accepted Answer

Yes, Mihama American Village and Sunset Beach are within walking distance from the hotel (within 500m). You can easily enjoy shopping and marine leisure activities in the Chatan area.

Question 2

How do I get from Naha Airport?

Accepted Answer

It is approximately 40 minutes by car from Naha Airport. Airport limousine bus service is also available, and tickets are sold at the limousine bus information center in the airport arrival lobby or at the hotel.

Question 3

Can you arrange surprise packages for special occasions?

Accepted Answer

Yes, we can provide cakes, champagne, and flower bouquets (for a fee). If interested, please contact the hotel at least 3 days in advance.

Question 4

What are the check-in and checkout times?

Accepted Answer

Check-in is from 15:00 and checkout is at 12:00. Times may vary depending on your plan.

Question 5

What pool facilities are available?

Accepted Answer

We have one of the prefecture's largest indoor and outdoor pools. The outdoor pool features two water slides and a hot tub. The indoor pool is equipped with a dry sauna and is available year-round.

Question 6

Can pets stay at the hotel?

Accepted Answer

We offer dog-friendly rooms. For details on conditions and services, please contact the hotel or check our official website in advance.

Question 7

Are there services for children?

Accepted Answer

We offer free kids activities daily. Baby beds, bed guards, baby bathtubs, and diaper disposal bins are available free of charge (limited quantities; please inquire in advance).

Question 8

Do you have connecting rooms?

Accepted Answer

When booking two or more rooms, we will prepare adjacent or facing rooms (depending on availability, we may not be able to accommodate this). For details, please contact the hotel.

Question 9

Do you offer barrier-free accommodations?

Accepted Answer

Yes, we have barrier-free facilities including wheelchair-accessible guest rooms, barrier-free toilets, and wheelchairs available for loan. Guide dogs are also welcome.

Question 10

Is Wi-Fi available?

Accepted Answer

Internet (Wi-Fi and wired) is available in all guest rooms. Wi-Fi is normally charged, but is free for Hilton Honors members.

Question 11

What services does the executive lounge provide?

Accepted Answer

Guests in executive rooms may use the lounge. We offer complimentary beverages and light snacks, as well as check-in and checkout service. For details, please contact the hotel.

Question 12

What breakfast menu is offered?

Accepted Answer

Our buffet restaurant Suri Yun serves a breakfast buffet with over 60 Japanese, Western, and Okinawan dishes. Terrace seating is also recommended.

Question 13

Is there a parking lot? How much does it cost?

Accepted Answer

We have parking for approximately 200 vehicles. From October 1, 2025, parking will be charged at ¥500 (tax included) per vehicle per night. For stays of 4 nights or more, the maximum charge is ¥2,000 (tax included). No advance booking required.

Question 14

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 15

How do I get there?

Accepted Answer

Approximately 40 minutes by car from Naha Airport. Mihama American Village and Sunset Beach are within walking distance. Airport limousine bus available (approximately 90 minutes).

Question 16

What time is checkout?

Accepted Answer

12:00.

Question 17

Is there parking?

Accepted Answer

Yes, it is available. For details, please contact the facility.

Question 18

What is the address?

Accepted Answer

Okinawa Prefecture, Chatan Town, Mihama 40-1

Question 19

What is the check-in time?

Accepted Answer

15:00

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