Question 1

Is it convenient for Tsuyama Castle and other sights?

Accepted Answer

Kakuzan Park (the Tsuyama Castle site) is within about 5 minutes' walk, making the hotel an ideal base for exploring Tsuyama's history and culture.

Question 2

What are the check-in and check-out times?

Accepted Answer

Standard check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan.

Question 3

Can I stay with a pet?

Accepted Answer

There is a dog-friendly floor where you can stay with your dog, with its own lift and dog run.

Question 4

What room types are there?

Accepted Answer

There are 65 rooms in 11 types, including special rooms with a hot spring open-air bath terrace overlooking the Tsuyama Castle site, comfort floor rooms, dog-friendly rooms, twin rooms and double rooms, to suit different styles of travel.

Question 5

Is there a coin laundry?

Accepted Answer

There is a coin laundry in the hotel, convenient for long stays and multi-night guests.

Question 6

Are there beauty treatments or body care facilities?

Accepted Answer

Thai massage and a stretching room are available. Please contact the hotel for details.

Question 7

Is there a hot spring or large communal bath?

Accepted Answer

On the eighth floor there is a hot spring bathing hall, Shiromi SPA, using Dodo Onsen water and including an open-air bath with a view. You can bathe while looking out at the Tsuyama Castle site in Kakuzan Park.

Question 8

Is there a shuttle from JR Tsuyama Station?

Accepted Answer

A free shuttle bus (9 seats) runs between JR Tsuyama Station and the hotel, by advance booking on 0570-078-857. Pick-ups run as needed between 14:00 and 20:00, and departures are timed to the Kotobuki rapid train and the highway buses.

Question 9

What about breakfast?

Accepted Answer

Breakfast is served in the buffet restaurant facing the open garden, with Okayama specialities such as egg on rice, which originated in the prefecture, and salads of fresh local vegetables.

Question 10

What is dinner like?

Accepted Answer

At the chef's dining room Sakura we serve a kaiseki course centred on local beef steak finished on the griddle, with dishes drawing on the hills of Mimasaka and Okayama and the seafood of the San'in coast, accompanied by local sake and craft beer.

Question 11

Is there parking?

Accepted Answer

The hotel has 33 parking spaces, free for 24 hours per night's stay. If they are full we will direct you to a partner car park, also free for 24 hours per night.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 13

What is the address?

Accepted Answer

30-1 Sange, Tsuyama City, Okayama Prefecture

Question 14

How do I get there?

Accepted Answer

About 10 minutes' walk from JR Tsuyama Station (a free shuttle bus is available; booking required), or about 10 minutes by car from Tsuyama IC or Innosho IC on the Chugoku Expressway.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What time is check-out?

Accepted Answer

11:00.

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

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