Question 1

What time is checkout?

Accepted Answer

10:00.

Question 2

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 3

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is until 10:00.

Question 5

Is there a parking lot? Is there a charge?

Accepted Answer

We have an outdoor flat parking lot with capacity for approximately 80 cars. No reservation required; 770 yen (tax included) per car per night. Motorcycles are the same rate. When you arrive, please park in front of the entrance and our staff will assist you. For buses, trucks, and other large vehicles, please contact us in advance.

Question 6

How do I get from Dogo Onsen Station?

Accepted Answer

It is approximately 9 minutes on foot from Iyo Railway Dogo Onsen Station. We also operate a complimentary shuttle bus from 15:00 to around 22:00 at approximately 10-minute intervals. After check-out (6:00–10:00), we accept shuttle requests anytime at the front desk.

Question 7

What types of hot springs and baths are available?

Accepted Answer

Large bath "Yunoka" (indoor bath, jet bath, vibra bath, löyly sauna, mist sauna), open-air bath "Yunone" (gender-alternating, 8 types), paid private open-air bath "Yuraku" (4 types, including barrier-free "Hinoki no Yu"), hand baths, foot baths, and more. Private open-air baths can be reserved at check-in for 45 minutes at 3,300 yen (tax included).

Question 8

What is the address?

Accepted Answer

100 Dogohimezuka, Matsuyama, Ehime Prefecture

Question 9

What is the smoking policy?

Accepted Answer

All guest rooms are non-smoking (main building smoking rooms will be discontinued as of check-out on December 14, 2025). A 24-hour smoking area is available in the building.

Question 10

Can families with children stay here?

Accepted Answer

Yes, family stays are welcome. You can enjoy a relaxing time at the diverse hot spring facilities. Please confirm details on children's rates and meals at the time of booking.

Question 11

How do I get there?

Accepted Answer

About 9 minutes' walk from Iyo Railway Dogo Onsen Station (free shuttle bus available, runs at approximately 10-minute intervals from around 15:00 to 22:00), or about 25 minutes' drive from Matsuyama IC.

Question 12

What time is check-in?

Accepted Answer

15:00.

Question 13

How do I reserve a private open-air bath?

Accepted Answer

Please apply for the private open-air bath "Yuraku" (4 types) at check-in. The charge is 3,300 yen (tax included) for 45 minutes. We also have a barrier-free "Hinoki no Yu" available.

Question 14

What types of guest rooms are available?

Accepted Answer

We have 123 rooms total, including a variety of types: Seigetsu-tei (Japanese-Western rooms), Kaika-tei (Japanese-Western rooms), Japanese modern twin rooms (with terrace), 10-mat Japanese rooms (San-no-kan), and special rooms with private open-air baths.

Question 15

Can I walk to Dogo Onsen Honkan?

Accepted Answer

Dogo Onsen Honkan is within walking distance from the hotel (approximately 9 minutes or more). There is also a "Hotel Prince Dogo Guest-Only Lounge" in front of Dogo Onsen Station, where you can use complimentary luggage lockers, tea service, and restrooms (available after check-out as well).

Question 16

What kind of meals are provided?

Accepted Answer

We serve kaiseki (multi-course Japanese dinner). Our chef carefully prepares exquisite kaiseki using fresh and safe ingredients, with menus changing with the seasons. Please check your reservation plan for details.

Question 17

Can I use Wi-Fi in the facility?

Accepted Answer

Wi-Fi is available throughout the facility. Details will be provided at check-in.

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