Question 1

Is Wi-Fi available?

Accepted Answer

Internet access is available in all guest rooms.

Question 2

How do I get there?

Accepted Answer

By car: about 20 minutes from Tanabe IC on the Hanwa Expressway toward Shirahama Hot Spring. From JR Shirahama Station: about 10 minutes by shuttle bus or by Meikou Bus to Oura Bus Stop followed by a 6-minute walk. From Tokyo: about 60 minutes by plane to Nanki-Shirahama Airport. From Osaka/JR Tennoji Station to Nanki-Shirahama Station: about 130 minutes.

Question 3

What are the check-in and checkout times?

Accepted Answer

Check-in is 15:00–18:30, and checkout is 11:00.

Question 4

Can I stay with a pet?

Accepted Answer

Guests with pets must arrange to leave their dog at our pet hotel at check-in (reservation required). For pets staying in the guest room, please contact the hotel directly.

Question 5

What types of guest rooms are available?

Accepted Answer

We have 15 room types with a total of 172 rooms: 136 Western-style, 11 Japanese-style, 20 Japanese-Western hybrid, and 5 others. All rooms feature ocean views with views of the cobalt blue sea.

Question 6

Is there a pool?

Accepted Answer

Yes, there is an outdoor pool and terrace. It is an open space where you can enjoy a sense of escape while feeling the breeze and scent of white sand.

Question 7

What are the features of the hot spring and open-air bath?

Accepted Answer

There is a large public bath with an open-air bath supplied by our own hot spring source, Shirahama Onsen. The bath features a large water platform extending outward, creating the sensation of floating on water. At night, it is enveloped in illumination, creating a fantastical atmosphere.

Question 8

Is access to nearby attractions good?

Accepted Answer

The location is convenient for accessing major attractions in Nanki-Shirahama such as Shirahama Beach, Sandanbeki, and Senjojiki. Adventure World is also accessible by car.

Question 9

Is there free shuttle service from the station?

Accepted Answer

A complimentary shuttle bus runs from JR Shirahama Station (approximately 10 minutes). Taxi access is also available. Please contact the hotel for details.

Question 10

What kind of meals are served?

Accepted Answer

At the buffet restaurant "Concadoro," you can enjoy a wide variety of dishes including live cooking demonstrations (tempura, sushi, etc.) and fresh onigiri at breakfast, made with seasonal ingredients. The live kitchen-prepared dishes are popular.

Question 11

Is there parking available?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 12

What is the address?

Accepted Answer

3212-1 Shirahama, Nishimuro District, Wakayama Prefecture

Question 13

Is there parking available?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

How do I get here?

Accepted Answer

From JR Shirahama Station: complimentary shuttle bus or taxi, approximately 10 minutes / From Hanwa Expressway Tanabe IC: approximately 20 minutes toward Shirahama Onsen

Question 16

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 17

What time is checkout?

Accepted Answer

11:00.

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