Question 1

Is Wi-Fi free?

Accepted Answer

Yes, free Wi-Fi is available.

Question 2

Is there a shuttle bus from Kyoto Station?

Accepted Answer

Yes, we operate a shuttle service for guests. Please contact the hotel's official website or the front desk for details on schedules and pickup locations.

Question 3

What is the nearest station?

Accepted Answer

The nearest is Kyoto City Hall Station on the Tozai Line, about 1 minute walk away—very convenient. Kyoto Kawaramachi Station on the Hankyu Line is about 10 minutes walk.

Question 4

Can I store luggage?

Accepted Answer

Yes, we offer free luggage storage at the 1F cloakroom for guests before check-in or after check-out.

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00, check-out is until 11:00. Times may vary depending on your plan, so please confirm your booking details.

Question 6

Do you have barrier-free facilities?

Accepted Answer

Yes, barrier-free toilets are available on B1, 1F, 3F, 4F, and 17F. An ostomate-friendly toilet is also installed on B1. Please contact the hotel for details.

Question 7

What dining facilities are available?

Accepted Answer

Chinese restaurant Tōri, teppanyaki, café Reck Court, and top lounge Orizzonte (the revolving observation restaurant is in surrounding facilities), plus multiple other restaurants and bars. Menus featuring local Kyoto ingredients are well-represented.

Question 8

Can I enjoy views of the Higashiyama mountains?

Accepted Answer

Yes, some rooms have large windows with views of all 36 peaks of the Higashiyama range. One of the hotel's features is the ability to enjoy both the Higashiyama mountain range and the Kyoto cityscape at the same time.

Question 9

The hotel was founded in 1888—what are its distinctive features as a historic establishment?

Accepted Answer

Since opening in 1888, it has been a pioneering hotel in Kyoto's hospitality industry. Located in prime central Kyoto at Kawaramachi Oike, it attracts many repeat guests with its calm atmosphere and attentive service. The hotel is characterized by a blend of Western and Japanese classical style.

Question 10

What tourist attractions are nearby?

Accepted Answer

Kawaramachi-dori and Pontocho are within walking distance, and Honno-ji is also nearby. During the Gion Festival in July each year, the Yamahoko Procession passes through the Kawaramachi-Oike intersection right in front of the hotel, making it an ideal viewing spot.

Question 11

Is there parking? What is the charge?

Accepted Answer

There is a parking garage in the hotel basement with capacity for 200 vehicles (height limit 2.0m). Guests can use it from check-in day until 15:00 the next day for 2,000 yen per night per car (tax included). Advance reservation is not required. The entrance is on Oike-dori (south side of the hotel).

Question 12

How do I get there?

Accepted Answer

About 1 minute walk from Kyoto City Hall Station on the Tozai Line. About 10 minutes walk from Kyoto Kawaramachi Station on the Hankyu Kyoto Line. Shuttle bus available from Kyoto Station.

Question 13

What is the address?

Accepted Answer

Kyoto Prefecture, Kyoto City, Nakagyō Ward, Ichinofunairi-chō 537-4

Question 14

Is there parking?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 15

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 16

What time is check-out?

Accepted Answer

11:00.

Question 17

What time is check-in?

Accepted Answer

15:00.

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