Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please check with the front desk at check-in for details.

Question 2

How do I get there from JR Tokushima Station?

Accepted Answer

About 15 minutes by car from JR Tokushima Station. We run a free shuttle service from the hotel to Tokushima Station and to the summit station of the Bizan Ropeway (booking required by the previous day).

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00 as standard. Times may differ depending on the plan.

Question 4

Is the hotel non-smoking?

Accepted Answer

The whole hotel is non-smoking. Please use the designated smoking areas.

Question 5

What is the difference between the main building and the annexe?

Accepted Answer

The hotel has two buildings, the main building and the annexe. Please check the official website or call for details of the room types and facilities in each.

Question 6

Is there a convenience store nearby?

Accepted Answer

There is a convenience store in the hotel, and the area has many restaurants.

Question 7

Is there a natural hot spring?

Accepted Answer

Yes. The large bathing hall has a natural hot spring with an open-air bath. It is known as the only hotel with a natural hot spring in the area in front of JR Tokushima Station.

Question 8

How far is the Awa Odori Kaikan?

Accepted Answer

The Awa Odori Kaikan is about 6 minutes' walk away, so the hotel makes a convenient base for seeing the Awa Odori dance.

Question 9

How do I get to the Bizan Ropeway?

Accepted Answer

We run a free shuttle service from the hotel to the summit station of the Bizan Ropeway (booking required by the previous day). You can also enjoy walking in the nature of Mount Bizan.

Question 10

What food is served?

Accepted Answer

A buffet of Tokushima dishes is served in the restaurant near the summit, with a superb view. The sky-view rooms also offer an excellent night view.

Question 11

Is there parking?

Accepted Answer

There is free parking, so guests arriving by car need not worry.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 13

How do I get there?

Accepted Answer

About 15 minutes by car from JR Tokushima Station. A free shuttle service to Tokushima Station is available (please confirm). By car it is about 15 minutes from Tokushima IC.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 17

What is the address?

Accepted Answer

1-61 Bandai-cho, Tokushima City, Tokushima Prefecture

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