Question 1

Is Wi-Fi available?

Accepted Answer

Yes, free Wi-Fi is available throughout the facility. All rooms have LAN and Wi-Fi connections.

Question 2

Is access to the old town district good?

Accepted Answer

It's about a 7-minute walk from the hotel to the old town district. Takayama Jinya is about a 5-minute walk away, and there's a convenience store just 30 seconds on foot, making it very convenient for sightseeing and shopping.

Question 3

Can pets stay here?

Accepted Answer

We do not accept pets. Because there are residences nearby, we also ask guests not to leave pets unattended in parked cars.

Question 4

Are amenities provided in the rooms?

Accepted Answer

For environmental reasons, amenities are not placed in rooms but are available at a corner in the lobby. Guests can take what they need. Pillows are available at the lending corner in the lobby where you can choose your preferred height and firmness.

Question 5

Are there smoking rooms?

Accepted Answer

All rooms are non-smoking. Please use the designated smoking area if you wish to smoke.

Question 6

Are there barrier-free facilities?

Accepted Answer

We have a universal room. There is also 1 wheelchair-accessible parking space next to the entrance (advance reservation required). Please contact the hotel directly for details.

Question 7

Are there discounted plans for multiple-night stays?

Accepted Answer

We offer a multi-night eco plan (room only) where room cleaning is not provided during the stay in exchange for a discounted rate. It's a convenient option for guests staying long-term.

Question 8

What time is check-in?

Accepted Answer

15:00.

Question 9

What time is check-out?

Accepted Answer

10:00.

Question 10

Is there parking?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 11

What type of hot spring is it?

Accepted Answer

It's 100% natural spring water from our own source—a weakly radioactive sodium chloride hot spring (weakly alkaline, low mineral content, low temperature). It's beneficial for neuralgia, muscle pain, poor circulation, and fatigue recovery. Baths on the top floor offer views overlooking the city of Takayama.

Question 12

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 (latest 25:00), check-out is 10:00. The front entrance is locked after 24:00, but you can enter and exit with your card key.

Question 13

What is the address?

Accepted Answer

5-41 Nadacho, Takayama, Gifu

Question 14

How do we get there?

Accepted Answer

About 3 minutes (roughly 200 m) on foot from JR Takayama Station's Norikura Exit (East Exit), or about 10 minutes by car from Takayama IC on the Chubu Longitudinal Expressway.

Question 15

Is there parking? What is the charge?

Accepted Answer

We have 90 parking spaces total across Lots 1 and 2. ¥900 per car or motorcycle (tax included, per night). Parking is available from 12:00 on check-in day, and you can park free until 15:00 after check-out, making it convenient for sightseeing in Takayama.

Question 16

What does breakfast include?

Accepted Answer

A Japanese and Western breakfast buffet with freshly baked bread and ingredients from Hida Takayama. The bread is baked on-site, and daily changing menus and seasonal local dishes are popular. Served 7:00–9:30 (last entry 9:00) at Alterrace on the 1st floor.

Question 17

What are the operating hours for the public bath and outdoor bath?

Accepted Answer

3:00 PM–1:00 AM, and 5:00 AM–9:00 AM the next morning (6:00 AM– from December to March). We also have a small outdoor tub fed by our own hot spring (100% pure source, flowing continuously), where you can enjoy views of Hida Takayama at night.

Question 18

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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