Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available throughout the hotel. For details, please contact the hotel.

Question 2

How do I get there?

Accepted Answer

From JR Tonami Station by taxi about 15 minutes, from JR Shin-Takaoka Station by taxi about 30 minutes. By car, it is about 15 minutes from Tonami IC on the Hokuriku Expressway. When using trains, take the Shinkansen to Shin-Takaoka Station on the Hokuriku Shinkansen, then the JR Johana Line to Tonami Station (about 20 minutes), and then use a taxi.

Question 3

Can I experience traditional Japanese and Toyama culture?

Accepted Answer

Near the front desk, there is a corner where you can experience traditional Japanese and Toyama culture, including mizuhiki (decorative cord knotting), calligraphy, Etchu Owara festival cone hats, and kokiriko rhythm sticks—all at no extra charge. It is popular with international guests.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan.

Question 5

What does all-inclusive include?

Accepted Answer

The accommodation rate includes dinner buffet, breakfast buffet, alcohol and soft drinks at the lounge, snacks, and use of hot spring and public bath. Some drinks and activities are charged separately. The lounge operates in two time slots: 15:00–18:00 and 21:00–23:00.

Question 6

Do you have conference rooms or banquet halls?

Accepted Answer

We have 14 Japanese and Western-style conference rooms and banquet halls, including a Western banquet hall of 1,024 m². We can accommodate large academic conferences and corporate events.

Question 7

Are there precautions for winter (snow roads)?

Accepted Answer

From December through early March, if you are driving, there is a high possibility of snow-covered roads, so please be sure to bring winter tyres or chains.

Question 8

What types of guest rooms are available?

Accepted Answer

Western twin rooms (202 rooms), Japanese-Western rooms (30 rooms), and others (3 rooms), for a total of 235 rooms. All rooms are spacious at 35 m² or more and offer views of the beautiful Tonami Plain.

Question 9

What hot spring and bath facilities do you have?

Accepted Answer

There is an open-air rock bath fed by "Eccchu Tonami Hot Spring" and a spacious public bath with sauna. The spring has a rare mineral composition from two water sources (Yao Formation and Iō Mountain Formation). The open-air bath features a view of Tonami Plain and is supplied with hot spring water. The low temperature allows for leisurely bathing.

Question 10

What kind of meals are provided?

Accepted Answer

Both dinner and breakfast are buffet style. We offer seasonal dishes along with local ingredients such as Noto beef. During dinner, beer, wine and other drinks are available as free-flow.

Question 11

Is there parking? What is the cost?

Accepted Answer

Free parking is available. It accommodates approximately 220–224 vehicles and is free for guests.

Question 12

What is the address?

Accepted Answer

330 Yasukawa Tennō, Tonami, Toyama Prefecture

Question 13

How do I get there?

Accepted Answer

About 15 minutes by taxi from JR Tonami Station. About 30 minutes by taxi from JR Shin-Takaoka Station. About 15 minutes (approximately 9 km) via Route 359 from Tonami IC on the Hokuriku Expressway. About 40–45 minutes by taxi from Toyama Airport.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

Is there a parking lot?

Accepted Answer

Yes, it is available. Please contact the facility for details.

Question 17

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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