Question 1

How do I get there from JR Kutchan Station?

Accepted Answer

About 10 minutes by car from JR Kutchan Station. By bus, alight at the Hirafu Welcome Centre stop and walk 5 minutes. Note that no buses or taxis serve the nearer Hirafu Station, so please use Kutchan Station if coming by JR.

Question 2

How do I get there from New Chitose Airport or Sapporo?

Accepted Answer

In winter, ski buses run from New Chitose Airport and Sapporo. Please see the access page of the official website for details of JR and bus services.

Question 3

Is it convenient for the other Niseko ski areas?

Accepted Answer

As well as being right by Grand Hirafu, you can reach all the Niseko ski areas (HANAZONO, Niseko Village and others) using the Niseko United Shuttle.

Question 4

How far is it to the ski area?

Accepted Answer

Niseko Grand Hirafu ski area is right in front of the hotel, and you can put your skis on at the hotel and go straight to the slopes.

Question 5

Are there activities besides skiing?

Accepted Answer

The Niseko area also offers snow activities such as snowshoeing and backcountry tours. In summer there is plenty to do in the green season too, including hiking and golf.

Question 6

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is by 10:00. Times may differ by plan.

Question 7

Can three or more people stay in one room?

Accepted Answer

For parties of three or more, please book through the plans marked for three or more guests. Please see the official website for details.

Question 8

Are there convenience stores and restaurants nearby?

Accepted Answer

The Niseko Hirafu area has many restaurants and convenience stores, all within walking distance of the hotel.

Question 9

Can I see Mount Yotei from the rooms?

Accepted Answer

There are rooms with a view of Mount Yotei (the Yoteikan wing), and plans that let you enjoy the magnificent mountain and the powder snow.

Question 10

Is the hotel suitable for a long stay?

Accepted Answer

The hotel has what you need for a long stay, and there are long-stay plans. With the ski area right outside, you can ski to the full every day.

Question 11

What is breakfast like?

Accepted Answer

The generous breakfast buffet, with freshly baked bread among other things, is popular. There is a wide menu of Japanese and Western dishes including salads made with Hokkaido produce.

Question 12

Is there parking, and is there a charge?

Accepted Answer

There is free parking for 30 cars, first come, first served, with no booking needed.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

What is the address?

Accepted Answer

5-3-8-18 Niseko Hirafu, Kutchan Town, Abuta District, Hokkaido

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

How do I get there?

Accepted Answer

About 10 minutes by car from JR Kutchan Station. 5 minutes' walk from the Hirafu Welcome Centre bus stop. In winter ski buses run from New Chitose Airport and Sapporo.

Question 17

What time is check-out?

Accepted Answer

10:00.

Question 18

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

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