Question 1

How do I get there from the nearest station?

Accepted Answer

Alight at Kinjofuto Station on the Aonami Line and walk about 8 minutes. From JR Nagoya Station the Aonami Line takes about 24 minutes.

Question 2

Is there a concierge service?

Accepted Answer

There is a concierge service offering tourist information and help with requests. The front desk is staffed 24 hours a day, all year round.

Question 3

Can I send luggage in advance?

Accepted Answer

You can send luggage to the hotel in advance. Please contact the hotel directly for the address and how it is handled (tel 050-5840-0505).

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is from 16:00 (accepted until 24:00) and check-out is 11:00. Times may differ by plan.

Question 5

What provision is there for guests with a disability?

Accepted Answer

There is accessible parking nearby, braille signage in the building, emergency voice call devices, staff able to use sign language and written communication, and rooms with emergency warning lights.

Question 6

Can I go straight into LEGOLAND Japan?

Accepted Answer

The hotel is within walking distance of the main gate of LEGOLAND Japan. We also offer plans with park tickets for guests, and you can receive an e-ticket by email in advance and go straight to the park.

Question 7

Is there a children's pool?

Accepted Answer

There is a children's pool 0.6 m deep, free to use (open all year, by booking). You need to apply at check-in, and children under 3 must be accompanied by an adult. Swimwear is required and the water is kept at 30 degrees.

Question 8

Can I add a cot or an extra bed?

Accepted Answer

Cots and extra beds cannot be added in any room type. Please choose a room type that suits the size of your party.

Question 9

What themes do the rooms have?

Accepted Answer

The rooms are designed around the world of LEGO, with themed rooms such as Ninjago. New themed rooms are added from time to time, including LEGO Friends rooms.

Question 10

Is there a restaurant or shop?

Accepted Answer

There is a restaurant and a shop (9:00-21:00) in the hotel, with menus for children as well.

Question 11

Does the hotel have its own car park?

Accepted Answer

The hotel has no car park of its own. Please use a paid car park nearby (about 1,000 yen maximum on weekdays and 1,500 yen at weekends).

Question 12

What time is check-in?

Accepted Answer

16:00.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

Is there parking?

Accepted Answer

Parking is not available.

Question 15

How do I get there?

Accepted Answer

About 8 minutes' walk from Kinjofuto Station on the Aonami Line. About 24 minutes from JR Nagoya Station on the Aonami Line.

Question 16

What is the address?

Accepted Answer

2-7-1 Kinjofuto, Minato Ward, Nagoya City, Aichi Prefecture

Question 17

What time is check-out?

Accepted Answer

11:00.

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