Question 1

Is it easy to access Kobe Harbour and Harborland?

Accepted Answer

The hotel is located in Harborland, and you can reach shops and restaurants along the waterfront on foot. Kobe Port Tower and Meriken Park are also nearby, making our hotel an ideal base for sightseeing in Kobe.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is until 12:00. These times may differ depending on your plan. We can store your luggage before check-in and after check-out.

Question 3

What benefits do you get from booking through the official website?

Accepted Answer

When you book through our official website, we give you a 2,000 yen facility credit per adult guest. This will be deducted at checkout based on the number of guests (cannot be applied to room charges).

Question 4

Do all rooms have a terrace?

Accepted Answer

All 70 rooms have a terrace, and all rooms have ocean views. In spacious rooms of 70 square metres or more, you can enjoy views of Kobe Harbour and the night scenery from your terrace.

Question 5

How many rooms are there in total?

Accepted Answer

We are a small luxury hotel with 70 rooms in total. You can enjoy attentive service and a quiet private space that comes with a limited number of rooms.

Question 6

Do all rooms have a jacuzzi bath?

Accepted Answer

Yes, all guest rooms are equipped with a large jacuzzi bath. You can enjoy bathing in a private spa-like atmosphere.

Question 7

Do you have spa and beauty facilities?

Accepted Answer

We have sauna and aesthetic facilities. We also provide a full range of guest services including a car wash and laundry service.

Question 8

Can you arrange special services for anniversaries and celebrations?

Accepted Answer

We offer services tailored to special occasions such as wedding anniversaries, birthdays, and proposals. Please consult with us at the time of booking or through our official website for details.

Question 9

How is breakfast served?

Accepted Answer

Breakfast is served in room service style in your room or on the terrace. An elegant breakfast on the open terrace overlooking the sea, where you can feel the ocean breeze, is a popular way to spend time at our hotel.

Question 10

Until what time can you use room service?

Accepted Answer

Room service is available 24 hours. You can use it according to your stay, such as an elegant breakfast on the terrace or dinner in your room.

Question 11

Is there parking? How much does it cost?

Accepted Answer

Yes, we have a car park. The standard rate is 1,000 yen per night. DIAMOND members may receive complimentary parking with reservations made through Relux. Please check our official website for details.

Question 12

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 13

What time is check-in?

Accepted Answer

15:00.

Question 14

How do I get there?

Accepted Answer

About 10 minutes walk from JR Kobe Station / About 4 minutes walk from Minato Motomachi Station (Subway Kaigan Line) / About 5 minutes by car from Kyobashi Exit on the Hanshin Expressway Route 3

Question 15

Is there parking available?

Accepted Answer

Parking is available. For details, please contact the facility.

Question 16

What time is check-out?

Accepted Answer

12:00.

Question 17

What is the address?

Accepted Answer

7-2 Hashibacho, Chuo Ward, Kobe City, Hyogo Prefecture

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