Question 1

Is Wi-Fi available?

Accepted Answer

All rooms have Wi-Fi (wireless LAN) and can use it free of charge.

Question 2

Is it easy to get to the entertainment district?

Accepted Answer

We are conveniently located about a 3-minute walk from Miyazaki's main entertainment district "Nishitachi." It's also about a 3-minute drive from Miyazaki Station.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 (payment required at check-in), check-out is 11:00. Late check-out is available for 1,000 yen per hour, up to 13:00 maximum (subject to availability).

Question 4

Do you have wheelchair accessibility?

Accepted Answer

We have accessible guest rooms for wheelchair users (designated accessible rooms). There are no steps from the entrance to the front desk and from the front desk to the guest rooms. We also provide accessible bathrooms and wheelchairs for loan.

Question 5

What payment methods are accepted?

Accepted Answer

We accept JCB, VISA, Mastercard, AMEX, UC, DC, NICOS, Diners Club, and debit cards. Payment is required in advance at check-in.

Question 6

What are the front desk hours?

Accepted Answer

The front desk is staffed 24 hours, 365 days a year.

Question 7

Is there a public bath?

Accepted Answer

We have a men-only public bath "Marinova" with semi-natural mineral hot spring water and authentic Nordic-style sauna. Available 15:00–10:00 the next morning (closed 10:00–12:00 for cleaning).

Question 8

Can luggage be sent to the hotel in advance?

Accepted Answer

Please send items to 〒880-8561 15-8 Chigusacho, Miyazaki City, Miyazaki Prefecture, with the guest's name and check-in date clearly marked. Please do not send cash, valuables, or perishable items. These will be stored at the front desk.

Question 9

Is breakfast available?

Accepted Answer

Breakfast is served from 6:00 in the morning. We offer curry and Miyazaki's local specialty "hiyajiru" (cold vegetable soup), among other dishes.

Question 10

Can I have dinner here?

Accepted Answer

Dinner plans are available at "Tsubohachi" on the 1st floor (17:30–22:00, L.O. 21:30). The entertainment district is also within walking distance for dining out.

Question 11

Is there parking? What is the cost?

Accepted Answer

A parking lot with capacity for 200 standard vehicles is located behind the hotel (paid: from 900 yen per night). Standard vehicles do not require advance reservation and are parked on a first-come, first-served basis. Large vehicles and buses require advance notice.

Question 12

Is there parking?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

Question 13

What time is check-out?

Accepted Answer

11:00

Question 14

What time is check-in?

Accepted Answer

15:00

Question 15

How do I get to the hotel?

Accepted Answer

About 3 minutes by car west from JR Miyazaki Station. About 10 minutes by car from Miyazaki West Interchange via Route 10. About 3 minutes walk to the entertainment district (Nishitachi).

Question 16

What is the address?

Accepted Answer

15-8 Chigusacho, Miyazaki City, Miyazaki Prefecture

Question 17

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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