Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available in all guest rooms.

Question 2

How do I get to the nearest station?

Accepted Answer

About 5 minutes on foot from Fujikyu Highland Station on the Fujikyu Railway Line, and about 16 minutes on foot from Kawaguchiko Station. We're conveniently located close to the stations.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is by 11:00.

Question 4

Are there convenience stores nearby?

Accepted Answer

There is a Lawson convenience store in front of Fujiyama Highlands Station, about a 5-minute walk away.

Question 5

What types of guest rooms do you offer?

Accepted Answer

We have 159 rooms in total, offering various types from standard rooms to family options including Family Force and Family Triple. All rooms are non-smoking.

Question 6

Do you have a coin laundry?

Accepted Answer

We have a paid coin laundry.

Question 7

What hot spring and bathing facilities do you have?

Accepted Answer

The top floor features a natural hot spring (calcium sodium sulfate spring) with an observation bath and open-air bath. You can enjoy views of Mount Fuji while bathing. A hot spring tax (150 yen for ages 12 and over) is charged separately.

Question 8

Can you see Mount Fuji from guest rooms?

Accepted Answer

From Mount Fuji view rooms, you can enjoy panoramic views of Mount Fuji through large windows.

Question 9

Is access to Fujiyama Highlands convenient?

Accepted Answer

Fujiyama Highlands Station is about a 6-minute walk away, making us an ideal base for visiting Fujiyama Highlands and the surrounding area.

Question 10

What kind of meals are provided?

Accepted Answer

The buffet restaurant serves dishes made with generous amounts of local mountain ingredients. The breakfast buffet offers over 20 varieties of colourful hot dishes featuring vegetables.

Question 11

Is there a car park?

Accepted Answer

We have a free car park with 74 spaces. No advance notice is required—simply park in any available space.

Question 12

Is there a car park?

Accepted Answer

Yes, we have one. Please contact the facility for details.

Question 13

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 14

What time is check-out?

Accepted Answer

11:00.

Question 15

What is the address?

Accepted Answer

2654 Niikura, Fujiyoshida, Yamanashi Prefecture

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

How do I get there?

Accepted Answer

About 5 minutes on foot from Fujikyu Highland Station on the Fujikyu Railway Line. About 16 minutes on foot from Kawaguchiko Station on the Fujikyu Railway Line. About 10 minutes by car from Kawaguchiko IC on the Chuo Expressway.

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