Question 1

How do I get here from Gero Station?

Accepted Answer

After arriving at JR Takayama Main Line Gero Station, please call the hotel. We will pick you up by complimentary shuttle bus at any time (approximately 3 minutes). We will also take you back to Gero Station from the front entrance when you leave.

Question 2

Are there entertainment shows?

Accepted Answer

We hold entertainment shows during set periods that can be enjoyed by everyone from children to seniors. For details on the content and schedule, please contact the hotel.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 10:00. If your arrival is after 18:00, please contact the hotel in advance.

Question 4

Is this suitable for families with children?

Accepted Answer

Yes, we offer plenty of content for children including buffet dining, pool, and entertainment shows. We also provide special accommodation plans for families with children.

Question 5

What types of guest rooms are available?

Accepted Answer

We offer a wide range of room types including simple Japanese rooms, spacious Japanese rooms on higher floors, suites with private open-air baths (Oriental resort style), and Royal suites with both Japanese and Western elements.

Question 6

Is there a pool?

Accepted Answer

There is an outdoor pool available during summer only. For details on the usage period, please contact the hotel.

Question 7

What kind of hot spring facilities are available?

Accepted Answer

On the 8th floor, there is a large open-air bath made entirely of hinoki (Japanese cypress) called "Hanamizuki no Yu" with views overlooking the Gero hot spring town. On the 2nd floor, there is a spa-type indoor bath "Cua Cardinal" equipped with a jacuzzi, rain shower, and sauna. You can use the facilities round the clock from check-in until check-out.

Question 8

What kind of meals are provided?

Accepted Answer

Dinner features a popular all-you-can-eat buffet with over 50 items including churrasco, sushi, tempura, pasta, local Hida cuisine, and a dessert bar (with optional all-you-can-drink). There is also a kaiseki plan featuring Hida beef. Breakfast is a morning buffet with about 30 Japanese and Western dishes.

Question 9

Is there karaoke?

Accepted Answer

Yes, we have karaoke facilities in the building. For details, please contact the front desk.

Question 10

Is there a shop?

Accepted Answer

We have an izakaya and shop in the building where you can purchase souvenirs and local specialty products.

Question 11

Is there parking?

Accepted Answer

The parking lot is located at the rear of the hotel. If you inform the front desk, we offer a shuttle service between the hotel entrance and the parking lot as needed.

Question 12

What time is check-out?

Accepted Answer

10:00

Question 13

What time is check-in?

Accepted Answer

15:00

Question 14

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 15

How do I get there?

Accepted Answer

About 3 minutes by complimentary shuttle bus from JR Takayama Line Gero Station (running on demand). About 60 minutes by car from Chuo Expressway Nakatsugawa IC, or about 70 minutes from Tokai Ring Expressway Toga-Seki IC.

Question 16

What is the address?

Accepted Answer

1811 Koda, Gero, Gifu Prefecture

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the facility for details.

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