Question 1

How do I get there from Morioka Station?

Accepted Answer

About 40 minutes by free shuttle bus from the west exit of Morioka Station (booking required on 019-695-3333 or 0120-123-389). By car it is about 20 minutes from Morioka interchange.

Question 2

What events are held in the festival square?

Accepted Answer

The festival square hosts daily events including taiko drumming by the staff, Sansa dancing, bingo and mochi pounding, along with festival stalls, enjoyable for all ages.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 10:00. Times may differ depending on the plan.

Question 4

Are there rooms with an open-air bath?

Accepted Answer

There are Shikisai rooms with their own open-air bath fed at 100 per cent from the source. They are refined spaces with a choice of cypress or ceramic tubs, Airweave mattresses and air purifiers.

Question 5

What are the bathing facilities like?

Accepted Answer

Our signature bath is the elevated open-air bath using Oshuku Onsen, first tapped about 450 years ago. There are two bathing areas, Western and Japanese, which alternate, with views over the Shizukuishi basin and towards Mount Iwate and Mount Himekami. Both also have spacious bathing halls, semi-open-air baths and saunas.

Question 6

Can I see Mount Iwate?

Accepted Answer

From the elevated open-air bath and the rooms you can see Mount Iwate, also known as the Nanbu Katafuji, along with Mount Akita-Komagatake, Mount Himekami and the Shizukuishi basin.

Question 7

What is Flower & Garden Mori no Kaze?

Accepted Answer

It is a full-scale gardening park attached to the hotel, among the largest in Japan. At night it becomes a garden of light with 330,000 bulbs, much admired by guests.

Question 8

Where can I buy souvenirs?

Accepted Answer

There is a souvenir corner stocking fine products and specialities from Iwate.

Question 9

Is there karaoke or a party room?

Accepted Answer

There is a karaoke and party room for enjoying time with friends.

Question 10

Do I need to book the free shuttle bus?

Accepted Answer

The free shuttle bus must be booked by the previous day. Please contact the hotel on 019-695-3333 or 0120-123-389. Arrival times may change because of bad weather or traffic.

Question 11

How are meals served?

Accepted Answer

We serve creative Japanese cuisine built on local ingredients, a table that reflects the seasons and appeals to all the senses. Guests in the Shikisai rooms dine on a special creative kaiseki menu in a private room at the Robatayaki Sansatei, built in the style of a Nanbu magariya farmhouse.

Question 12

Is there parking?

Accepted Answer

There is parking. Please contact the hotel for details.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 15

What is the address?

Accepted Answer

10-64-1 Oshuku, Shizukuishi Town, Iwate District, Iwate Prefecture

Question 16

What time is check-out?

Accepted Answer

10:00.

Question 17

What time is check-in?

Accepted Answer

15:00.

Question 18

How do I get there?

Accepted Answer

About 20 minutes by car from Morioka interchange, or about 40 minutes by free shuttle bus from the west exit of Morioka Station.

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