Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is until 10:00. We cannot accommodate early check-in or late check-out.

Question 2

Is there a car park?

Accepted Answer

There is a free car park with 30 spaces (no height restrictions). Reservation is not required.

Question 3

Where can I see the Naruto Whirlpool?

Accepted Answer

This hotel is the closest accommodation to the Naruto Whirlpool. You can enjoy dramatic views of the Onaruto Bridge and Naruto Strait from the large bath and some guest rooms. The Uzunoichi (whirlpool walkway) is a 1-minute walk away.

Question 4

What are the large bath hours?

Accepted Answer

In the evening until 24:00, and from 06:00 in the morning. You can use Naruto Kitayu hot spring.

Question 5

Is there a shuttle service?

Accepted Answer

We offer free shuttle service from JR Naruto Station, the Kousoku Naruto Bus Stop, and the Otsuka Museum Bus Stop, among others. Advance reservation is required by 22:00 the day before use.

Question 6

What are the characteristics of the cuisine?

Accepted Answer

Our speciality is kaiseki (multi-course Japanese dinner) using Tokushima produce including Naruto sea bream raised in the Naruto Strait, Awa beef, Awa chicken, and Naruto wakame. We offer multiple courses including the Uzushio Kaiseki and Sea Bream Kaiseki.

Question 7

Can I stay with a baby?

Accepted Answer

We provide complimentary rental items for babies and small children. Room dining is also available, making it suitable for families travelling with young children.

Question 8

How do I access the Otsuka Museum of Art?

Accepted Answer

Located within Naruto Park, the Otsuka Museum of Art is nearby and easily accessible by car.

Question 9

Do you accept credit cards?

Accepted Answer

We accept major credit cards including JCB, VISA, Mastercard, AMEX, UC, DC, NICOS, Diners Club, Saison, and debit cards.

Question 10

What types of rooms are available?

Accepted Answer

We have 35 rooms in total: 28 Japanese-style rooms, 6 doubles, and 1 Japanese-Western room. The top floor features Japanese-Western rooms and 2 limited-edition design rooms, with most rooms offering ocean views.

Question 11

Do you have wheelchairs available for loan?

Accepted Answer

We have 1 wheelchair available. It can be used free of charge with advance notice.

Question 12

What is the address?

Accepted Answer

65-7 Tosahakokura Fukuike, Narutomachi, Naruto City, Tokushima Prefecture

Question 13

Is there parking?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

Question 14

What is the checkout time?

Accepted Answer

10:00.

Question 15

What is the check-in time?

Accepted Answer

15:00.

Question 16

How do I get here?

Accepted Answer

About 15 minutes by car or taxi from JR Naruto Line Naruto Station (or about 20 minutes by bus to Naruto Park, then about 6 minutes on foot from the terminus), or about 5 minutes by car from Kobe-Awaji-Naruto Expressway Naruto-Kita IC.

Question 17

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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