Question 1

Can I use Wi-Fi?

Accepted Answer

Free Wi-Fi is available throughout the facility. Please contact the front desk for connection setup.

Question 2

Can I walk from Tottori Station?

Accepted Answer

It's approximately 7 minutes on foot from Tottori Station on the JR Sanin and Inbi lines (about 2 minutes by taxi). It's also about 5 minutes on foot from the long-distance bus terminal, offering excellent transport access.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00 (last check-in at 23:00), and check-out is at 10:00. Late check-out is also available. Please speak with the front desk if you would like to arrange this.

Question 4

Can I stay with a pet?

Accepted Answer

Pets may be allowed to stay in some cases, but prior contact with the facility is required. Depending on room availability, you may not be able to use this service. Please always contact us before making a reservation.

Question 5

What types of guest rooms are available?

Accepted Answer

We have 108 rooms in total: 59 singles, 3 doubles, 38 twins, 1 suite, and 7 Japanese-style rooms. We also offer distinctive room types such as stylish designer twin rooms.

Question 6

Is there a hot spring? What facilities does it have?

Accepted Answer

We have our own natural hot spring source, Tottori Onsen, which is rare among prefectural capitals nationwide. We operate a large public bath, open-air bath, and sauna until 24:00. Day-use bathing is also available (adults ¥1,200, elementary school children ¥600).

Question 7

How do I get to Tottori Sand Dunes?

Accepted Answer

It's about 15 minutes by car (approximately 5.7 km) from the hotel. Buses and sightseeing taxis are also available. Our front desk staff can provide detailed tourist information.

Question 8

What does the breakfast include?

Accepted Answer

We offer a buffet of about 50 types of Japanese and Western dishes and drinks, including egg dishes cooked in front of you by our chef, all featuring Tottori prefecture ingredients.

Question 9

Can I enjoy kaiseki or dinner courses?

Accepted Answer

In addition to the breakfast buffet, we offer kaiseki courses. You can enjoy Japanese and Western cuisine featuring local ingredients.

Question 10

Do you have spa or massage facilities?

Accepted Answer

We have a complete spa and massage facility. For details on menus and booking methods, please check our official website or contact the front desk.

Question 11

Is there a car park? Is there a charge?

Accepted Answer

We have 70 paid parking spaces (some with height restrictions). The rate is ¥500 per night. Large buses require prior notice.

Question 12

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the hotel.

Question 13

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 14

What time is check-out?

Accepted Answer

10:00.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What is the address?

Accepted Answer

403 Eiraku Onsen-cho, Tottori, Tottori Prefecture

Question 17

How do I get there?

Accepted Answer

About 7 minutes walk from JR Tottori Station, or about 2 minutes by taxi. About 10 minutes from Tottori IC on the Tottori Expressway. About 20 minutes by car or taxi from Tottori Airport.

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