Question 1

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available in every room.

Question 2

How do I get there from JR Nasushiobara Station?

Accepted Answer

A free shuttle bus runs six times a day from JR Nasushiobara Station (booking required), taking about 30 minutes. Outbound services run between 10:40 and 15:35, and returns between 9:20 and 14:10. By car it is about 10 minutes from Nasu IC on the Tohoku Expressway.

Question 3

Is there a beauty salon or spa?

Accepted Answer

There is a beauty salon and a massage room (health salon), along with a sports gym.

Question 4

What are the check-in and check-out times?

Accepted Answer

Standard check-in is 15:00-19:00 and check-out is 11:00. Some plans have check-in at 14:00, so please check the details of the plan you have booked.

Question 5

Can I stay with a pet?

Accepted Answer

We have detached rooms where pets may stay. Please contact the hotel directly (tel 0287-78-6000) about the conditions and charges.

Question 6

Are there facilities and activities for children?

Accepted Answer

We are certified as a Welcome Baby hotel by the Miki House childcare institute. There is an indoor pool, a games corner, hands-on classes in pottery and soba making, table tennis and putting golf. A childcare service is also available.

Question 7

Are there banquet rooms and meeting rooms?

Accepted Answer

We have banquet rooms, meeting rooms and a wedding hall, suitable for corporate use and events of all kinds. Please contact the hotel for details.

Question 8

Is there a pool?

Accepted Answer

There is an indoor pool open all year, with a children's pool and a jacuzzi.

Question 9

What are the hot spring facilities like?

Accepted Answer

There is a large hot spring bathing hall of 1,200 square metres, an open-air bath and a sauna, where you can enjoy the fine water of the Nasu highlands.

Question 10

How do I get to Nasu Garden Outlet?

Accepted Answer

Nasu Garden Outlet is a few minutes away by car. The hotel also works well as a base for seeing the Nasu highlands.

Question 11

What restaurants are there?

Accepted Answer

There is a wide range: a buffet restaurant, specialist Japanese and French restaurants, a coffee shop and a bar lounge, with menus using ingredients from the Nasu highlands.

Question 12

Is there parking, and is there a charge?

Accepted Answer

There is free outdoor parking for about 400 cars, with electric vehicle charging points. Please contact the hotel for details.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

How do I get there?

Accepted Answer

A free shuttle bus from JR Nasushiobara Station (6 services a day, about 30 minutes, booking required), or about 10 minutes by car from Nasu IC on the Tohoku Expressway.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What time is check-out?

Accepted Answer

11:00.

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 18

What is the address?

Accepted Answer

Hei 1 Takaku, Nasu Town, Nasu District, Tochigi Prefecture

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