Question 1

Can I use Wi-Fi?

Accepted Answer

Free Wi-Fi is available in all guest rooms. You can obtain the ID and password by contacting staff or checking the TV in your room.

Question 2

How do I get here from Akita Airport?

Accepted Answer

From Akita Airport, take the airport limousine bus for approximately 40 minutes and get off at the Akita Station West Exit bus stop, then walk about 1 minute. The bus stop is right in front of the hotel.

Question 3

How do I get to the hotel from JR Akita Station?

Accepted Answer

It is approximately a 1-minute walk from the west exit of JR Akita Station. You can enter the hotel directly via the connecting passages from "Alus" or "Topico" station buildings. You can reach us without getting wet even on rainy days.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 (3:00 PM) and check-out is until 11:00 (11:00 AM). These times may vary depending on your plan, so please confirm the details of your booking.

Question 5

Can I stay with a pet?

Accepted Answer

We do not accommodate pets. Please contact the hotel directly if you have any questions.

Question 6

Are there non-smoking guest rooms?

Accepted Answer

The North Wing annex is entirely non-smoking. The main building has both non-smoking and smoking rooms; please let us know your preference when making a reservation.

Question 7

What types of guest rooms are available?

Accepted Answer

The main building offers single, twin, and double rooms with a sophisticated, calm atmosphere. The North Wing annex is entirely non-smoking with separate bath and toilet, and all rooms feature Simmons beds. Total of 247 rooms.

Question 8

What restaurants are available?

Accepted Answer

The hotel features a full-service restaurant offering Akita regional cuisine such as kiritanpo (chicken and vegetable hot pot), inaniwa udon, and Akita beef in kaiseki multi-course format, as well as a coffee shop.

Question 9

What is the breakfast menu like?

Accepted Answer

Japanese and Western buffet-style breakfast using abundant Akita Prefecture ingredients. You can enjoy local specialties including freshly cooked akitakomachi rice and gakko (Akita pickles).

Question 10

Is there a fitness gym?

Accepted Answer

We have a 24-hour fitness gym on the 2nd floor of the North Wing annex. Guests can use it free of charge.

Question 11

Is there a convenience store in the hotel?

Accepted Answer

A convenience store is located on the hotel's 1st floor. Please use it for any forgotten items or light refreshments.

Question 12

Is there a parking lot? What is the charge?

Accepted Answer

There are parking lots (Lot 1 and Lot 2) adjacent to the hotel. The rate is 1,100 yen (tax included) per night. Please note that reservations are not available and parking is first-come, first-served.

Question 13

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 14

Is there a parking lot?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

How do I get here?

Accepted Answer

About 1 minute walk from JR Akita Station West Exit. About 40 minutes by limousine bus from Akita Airport (get off at Akita Station West Exit). About 12 minutes by car from Akita Chuo IC on the Akita Expressway.

Question 18

What is the address?

Accepted Answer

2-1 Nakadori 7-chome, Akita City, Akita Prefecture

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