Question 1

How do I get there from the nearest station?

Accepted Answer

About 30 minutes by taxi from JR Kibukawa Station or JR Kameyama Station. A shuttle bus is also available (advance booking, guests only). Pick-ups leave for Kibukawa Station at 14:25 and 15:55 and for Kameyama Station at 15:10; returns leave the hotel between 10:20 and 10:30. By car it is about 15-20 minutes from Koka-Tsuchiyama IC on the Shin-Meishin Expressway.

Question 2

What sports facilities are there besides golf?

Accepted Answer

There is a good range including tennis and ground golf, along with an indoor pool so you can play sport whatever the season.

Question 3

Is there a golf course?

Accepted Answer

There is an 18-hole golf course designed around the idea of a course you can enjoy without strain, a gentle and beautiful layout with the Suzuka mountains in the distance.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is by 11:00. Times may differ by the plan you book.

Question 5

Is the hotel accessible?

Accepted Answer

Yes, there is accessible parking, automatic doors, accessible toilets, wheelchairs to borrow and lifts, so guests with limited mobility are well provided for.

Question 6

Can I stay with a pet?

Accepted Answer

There are facilities where pets are welcome, for members of the Diamond Doggies Club only. Please see the official website or contact the hotel for details.

Question 7

What room types are there?

Accepted Answer

There is a wide range: Western-style rooms (including twins), Japanese-style rooms, cottages and trailer homes where you can stay with your dog. There are 100 rooms in all.

Question 8

Is there a hot spring, and what facilities does it have?

Accepted Answer

There is the Koka hot spring Yapponpon no Yu, whose silky, softening water is our pride. It has an open-air rock bath, a bathing hall with full and half-immersion areas, and a sauna, all free for guests during their stay.

Question 9

Is there a Shigaraki ware family bath?

Accepted Answer

Yes, there is a family (private) bath in Shigaraki ware, a luxurious space where you can enjoy a traditional Japanese craft while soaking in the hot spring.

Question 10

Is there a stone sauna?

Accepted Answer

Yes, there is a stone sauna using bakuhanseki and germanium as floor materials.

Question 11

What food can I enjoy?

Accepted Answer

Breakfast is a buffet of about 50 Japanese and Western dishes, and dinner features Shiga specialities including Omi beef. Dinner is either a buffet or a Japanese set meal, depending on the plan.

Question 12

Is there parking?

Accepted Answer

There is outdoor parking for 400 cars, free for hotel guests.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

How do I get there?

Accepted Answer

About 15-20 minutes by car from Koka-Tsuchiyama IC on the Shin-Meishin Expressway. About 30 minutes by taxi from JR Kibukawa Station or JR Kameyama Station (a shuttle bus is available, booking required).

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What time is check-out?

Accepted Answer

11:00.

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 18

What is the address?

Accepted Answer

1711 Kurokawa, Tsuchiyama Town, Koka City, Shiga Prefecture

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