Question 1

Is Wi-Fi available?

Accepted Answer

Internet connection is available in guest rooms. Free Wi-Fi can be used.

Question 2

How do I get here from Kawagoe Station?

Accepted Answer

From the west exit of Kawagoe Station (JR Kawagoe Line and Tobu Tojo Line), use the pedestrian deck for direct access—about a 2-minute walk. You won't get wet even on rainy days. The front desk is on the 7th floor of the building.

Question 3

How do I get here from Haneda Airport?

Accepted Answer

From Haneda Airport, take a limousine bus to Kawagoe Station, then a 2-minute walk.

Question 4

How do I get here from Honkawagoe Station?

Accepted Answer

From Honkawagoe Station on the Seibu Shinjuku Line, it is approximately a 13-minute walk. Kawagoe Station is closer and more convenient.

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in is from 14:00 and check-out is until 11:00. Times may vary depending on your plan, so please confirm your booking details.

Question 6

How do I access Kawagoe tourist spots?

Accepted Answer

The Kurazukuri (traditional storehouses) street (Ichibankai) of Koedo Kawagoe can be accessed on foot or by bus from Kawagoe Station. Famous Kawagoe attractions like the Bell Tower and the Candy Alley are nearby.

Question 7

What types of rooms are available?

Accepted Answer

We have 168 Western-style rooms including Twin, Comfort Double, and Triple. The Twin, Comfort Double, and Triple rooms feature convenient bathrooms with separate bath, toilet, and washbasin.

Question 8

Are all rooms non-smoking?

Accepted Answer

Yes, all rooms are non-smoking. Smoking guests can use the designated smoking area in the building.

Question 9

Is breakfast or dinner provided?

Accepted Answer

We offer a breakfast plan. The area around Kawagoe Station has many restaurants, and there are also restaurants and a convenience store on the 1st and 2nd floors of the hotel building, so you won't have trouble finding meals.

Question 10

Is there a parking lot?

Accepted Answer

We do not have a dedicated hotel parking lot. You can use the parking lot at the commercial facility U_PLACE (guest rate: 2,000 yen per night per vehicle). Vehicle size limits: height under 2.1m, width under 1.9m, length under 5.0m. Charges for parking before check-in or after check-out are the guest's responsibility.

Question 11

How do I get here?

Accepted Answer

2 minutes on foot via pedestrian deck directly from the west exit of Kawagoe Station (JR Kawagoe Line and Tobu Tojo Line). 13 minutes on foot from Honkawagoe Station (Seibu Shinjuku Line).

Question 12

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the building.

Question 13

Is there a parking lot?

Accepted Answer

We do not have a parking lot.

Question 14

What is the address?

Accepted Answer

8-1 Wakita Honcho, Kawagoe, Saitama

Question 15

What is the check-in time?

Accepted Answer

14:00.

Question 16

What time is check-out?

Accepted Answer

11:00.

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