Question 1

Can I use Wi-Fi?

Accepted Answer

Free Wi-Fi is available in all guest rooms. The entire hotel is equipped with free Wi-Fi.

Question 2

How do I get to the hotel from Fukui Station?

Accepted Answer

It is about 8 minutes on foot or 3 minutes by taxi from the west exit of JR Fukui Station. From Fukui IC on the Hokuriku Expressway, it is about 5 km and 15 minutes via National Route 158. From Komatsu Airport, take the express bus to Fukui Station and then walk for about 8 minutes or take a taxi for about 3 minutes.

Question 3

Do you have a public bath or hot spring?

Accepted Answer

This hotel does not have a public bath. All rooms are equipped with a private bath and toilet. If you are interested in hot springs, please consider the ryokans in the nearby Awara hot spring area.

Question 4

What is your cancellation policy?

Accepted Answer

Cancellation charges vary by plan. Please check the cancellation policy on your booking plan's details page. In general, same-day cancellations incur 100% of the accommodation charge, and cancellations the previous day incur 80%, etc.

Question 5

What are the check-in and check-out times?

Accepted Answer

Standard check-in is at 15:00 and check-out is at 11:00. These times may vary depending on your booking plan; please check your plan details. If you will be arriving after 22:00, please contact the hotel in advance.

Question 6

Is there a quick check-in service?

Accepted Answer

THE FUJITA MEMBERS members can use the quick check-in service by scanning their membership QR code. Non-members will also receive smooth check-in support from our staff.

Question 7

Can I stay with a pet?

Accepted Answer

To stay with a pet, you must contact the hotel in advance. Depending on room availability, it may not be possible. Please contact the hotel for details.

Question 8

What types of rooms are available?

Accepted Answer

We have 352 Western-style rooms and 2 Japanese-Western hybrid rooms, for a total of 354 rooms. All rooms feature Serta mattresses (the top-selling mattress brand in the US) and we offer various types including double, twin, and triple configurations.

Question 9

Do you have meeting rooms or banquet halls?

Accepted Answer

Yes. We have multiple meeting rooms and banquet halls of various sizes, available for corporate retreats, training sessions, and events. Please contact the hotel for details.

Question 10

How long does it take to get to the Dinosaur Museum?

Accepted Answer

The Fukui Prefectural Dinosaur Museum is about 50 minutes away by car from our hotel. You can use us as a base for sightseeing in the Katsuyama area.

Question 11

What are included in breakfast and what is the charge?

Accepted Answer

Breakfast buffet is served at the 1F restaurant "Camellia". You can enjoy over 50 items including snow crab and "Osachizai"—Fukui regional cuisine such as herring paste (hesiko), thick fried tofu stew, and pickled plums. Non-guests may also use the facility. Charges vary depending on the plan.

Question 12

Is there parking? What are the rates?

Accepted Answer

We have an underground hotel parking lot (vehicle height 1.5 m or less) and 3 affiliated parking lots. All are 1,300 yen per night (paid parking). If you exit early, payment is due at each exit (first 30 minutes: 150 yen, then 100 yen per 30 minutes).

Question 13

Is there parking?

Accepted Answer

Yes, it is available. Please contact the facility for details.

Question 14

What time is check-out?

Accepted Answer

11:00.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

How do I get there?

Accepted Answer

About 8 minutes on foot from the west exit of JR Fukui Station, or about 3 minutes by taxi. About 15 minutes from Hokuriku Expressway Fukui IC.

Question 17

What is the address?

Accepted Answer

3-12-20 Oote, Fukui City, Fukui Prefecture

Question 18

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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