Question 1

How do I get from Kuzu Station to the hotel?

Accepted Answer

It is about a 15-minute walk from Kuzu Station on the JR Echizen-Kita Line. At the station, you will be greeted by a dinosaur figure (it moves). You can also drive, and we have a parking lot.

Question 2

What activities are available in the area?

Accepted Answer

Located within the Kuzu National Recreation Area, you can enjoy hiking, trekking, and nature walks around Kuzu Lake. You can also use the adjacent auto campground. Stargazing is also recommended in the evening.

Question 3

How do I cancel my reservation?

Accepted Answer

Cancellations can be made by phone (0779-78-2326) or by replying to your reservation confirmation email. Cancellation fees apply for cancellations made 6 days or less before check-in, so please contact us as soon as possible.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is from 14:00 to 18:00, and check-out is from 7:00 to 10:00. If you wish to check in outside these hours, please contact us in advance.

Question 5

Can I bring a pet?

Accepted Answer

For pet accommodation at the main hotel building, please contact us directly or check our official website. Please note that the adjacent auto campsite does not allow pets.

Question 6

Tell me about the natural environment of the area.

Accepted Answer

Located within the Kuzu National Recreation Area, selected as one of Japan's "Forests for Forest Bathing," you can enjoy beautiful scenery throughout the seasons—fresh greenery, autumn leaves, and snowy landscapes. We are located at the foot of Arajima Peak, one of Japan's one hundred famous mountains, surrounded by the clear waters of the Kuzu River.

Question 7

How long does it take to reach the dinosaur museum?

Accepted Answer

It takes approximately 30 to 40 minutes by car to reach the Fukui Prefectural Dinosaur Museum (Katsuyama City). The Ono City area is known as a fossil-producing region and is popular as a base for dinosaur-related tourism.

Question 8

What types of guest rooms are available?

Accepted Answer

We offer elegant Western-style rooms and spacious Japanese-style rooms. We also have a dinosaur room, conveniently located near the dinosaur museum.

Question 9

Tell me about the adjacent auto campground.

Accepted Answer

There is an auto campground adjacent to the hotel. Rates are 3,000 yen per site without electricity and 5,000 yen per site with electricity. You can also use the hotel's restrooms. Check-in is from 14:00 to 18:00, and check-out is from 7:00 to 10:00. Pets are not allowed.

Question 10

What cuisine is served?

Accepted Answer

We serve kaiseki (multi-course Japanese dinner) using local ingredients. We offer seasonal flavors featuring the mountain produce of the Kuzu River basin.

Question 11

Is there a parking lot?

Accepted Answer

Yes, we have a parking lot. While you can walk from Kuzu Station, you are also welcome to drive.

Question 12

Is Wi-Fi available?

Accepted Answer

We do not provide Wi-Fi.

Question 13

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 14

What is the address?

Accepted Answer

Fukui Prefecture, Ono City, Sumino 14-3

Question 15

How do I get there?

Accepted Answer

About 15 minutes on foot from Kuzu Station on the JR Echizen-Kita Line. About 60 minutes by car from JR Fukui Station (shuttle service available upon request).

Question 16

What time is check-out?

Accepted Answer

10:00.

Question 17

What time is check-in?

Accepted Answer

14:00.

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