Question 1

Is Wi-Fi available?

Accepted Answer

Internet access is available inside the hotel. Please check at check-in for details.

Question 2

Is there a pick-up service from the nearest JR station?

Accepted Answer

For guests arriving by train we collect from Igami Station. Please contact the hotel in advance.

Question 3

Is there a stone sauna bath?

Accepted Answer

There is a stone sauna bath, and a beauty treatment room alongside it for relaxation.

Question 4

Is there a sake bar?

Accepted Answer

There is a sake bar, Umi to Tsuki. After check-in you can relax in the lounge with sake or sparkling wine while looking out to sea.

Question 5

What are the check-in and check-out times?

Accepted Answer

Standard check-in is 15:00 and check-out is 12:00. Times may differ depending on the plan (some plans have check-in at 16:00).

Question 6

What sightseeing spots are nearby?

Accepted Answer

The hotel is about 20 minutes from Tsunoshima and about 50 minutes from Hagi, so access to nearby attractions is good. In winter the national road between Mine and Yumoto can freeze, so please take care if driving.

Question 7

What room types are there?

Accepted Answer

There are 13 types of restful room to suit different styles of travel (38 rooms in all). All look out over Yuya Bay, and 28 rooms were renovated in 2024. There are also rooms with their own hot spring bath and special rooms with an open-air bath.

Question 8

What is distinctive about the hot spring?

Accepted Answer

It is our own source, a beauty bath that came first in the skin-moisturising category of the national hot spring vote two years running. The water feels thick and smooth, and the large bath and open-air bath Gensou-no-Yu look out over Yuya Bay. There are also private baths and a sauna.

Question 9

Are there anniversary plans?

Accepted Answer

We offer anniversary plans, including a stay in a special room with our finest cuisine and all-inclusive benefits. Please see the official website for details.

Question 10

What is the food like?

Accepted Answer

You can enjoy kaiseki cuisine made with seasonal local ingredients. There are several dining venues, including the private dining rooms of Asai and the Japanese restaurant Amanoyu, and the venue depends on the plan. A special kaiseki combining Kenran beef with seasonal ingredients is also served.

Question 11

Is there parking?

Accepted Answer

There is free parking for 100 vehicles, with no booking needed.

Question 12

What is the address?

Accepted Answer

10130 Igami, Yuya, Nagato City, Yamaguchi Prefecture

Question 13

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 14

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 15

What time is check-out?

Accepted Answer

12:00.

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

How do I get there?

Accepted Answer

About 20 minutes' walk or about 3 minutes by taxi from Igami Station on the JR San'in Main Line (pick-up available for rail passengers; please contact us). About 50 minutes from Mine IC on the Chugoku Expressway, or about 80 minutes from Shimonoseki IC. About 20 minutes from Tsunoshima and about 50 minutes from Hagi.

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