Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available throughout the facility. Connection details will be explained at the front desk during check-in.

Question 2

How do I get here from Nagasaki Station?

Accepted Answer

It is approximately 7 minutes by car from Nagasaki Station. From Nagasaki Airport, take the limousine bus for approximately 35 minutes to Nagasaki Shinchi Bus Terminal, then it is approximately 8 minutes on foot or about 3 minutes by taxi.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00 and check-out is at 11:00. These times may vary depending on your plan, so please confirm your booking details.

Question 4

Do you cater to business guests?

Accepted Answer

We are fully equipped with business facilities including banquet halls, conference rooms, a beauty salon, massage services, laundry service, and courier services, making us suitable as a business base.

Question 5

Can I use IHG Rewards benefits?

Accepted Answer

As an ANA Crown Plaza Hotel is an IHG brand, you can use IHG Rewards Club benefits. Please inquire about point accumulation and redemption on our official website or at the front desk.

Question 6

Are there non-smoking and smoking guest rooms?

Accepted Answer

We offer non-smoking guest rooms. Please let us know at the time of booking if you prefer a non-smoking room.

Question 7

What is the design and size of the guest rooms like?

Accepted Answer

The guest rooms are decorated in a southern European style and provide a private space wrapped in quiet. Standard twin rooms are available from 20 square meters.

Question 8

Can it be used for weddings or events?

Accepted Answer

The hotel is equipped with a wedding chapel, beauty salon, and banquet halls for weddings, banquets, and parties. For details, please contact the hotel.

Question 9

What is the concept of the hotel?

Accepted Answer

We are a city hotel aiming to leave a lingering impression of 'I want to visit again' by providing warm hospitality. Unified in Southern European style, we are ideally located for sightseeing in the historic Minami-Yamate area of Nagasaki.

Question 10

How long does it take to reach Glover Garden and Oura Cathedral?

Accepted Answer

Glover Garden, Oura Cathedral, Oranda Slope, and Confucius Shrine are approximately 3 minutes' walk from the hotel. The Nagasaki Digital Museum of Battleship Island is 1 minute on foot, and the Nagasaki Prefectural Art Museum and Chinatown are approximately 15 minutes' walk away.

Question 11

What restaurants are available?

Accepted Answer

The in-house restaurant offers dinner courses featuring Nagasaki's "Wakan-Ran" (Japanese, Chinese, and Western) culture and local specialties. A lounge and bar are also available. In summer, a beer garden (Glover Hill Beer Night) is held.

Question 12

Is there a parking lot? What is the charge?

Accepted Answer

We have a hotel parking lot. The rate is 1,000 yen (tax included) per night, available from 3:00 p.m. to 11:00 a.m. the following day. If our lot is full, you can use nearby paid parking at the same rate. Parking is free for restaurant-only guests.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 14

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 15

What is the address?

Accepted Answer

1-18 Minamiyamate-cho, Nagasaki City, Nagasaki Prefecture

Question 16

How do I get there?

Accepted Answer

Approximately 7 minutes by car from Nagasaki Station. Approximately 35 minutes by limousine bus from Nagasaki Airport (get off at Nagasaki Shinjigawa Bus Terminal), then approximately 8 minutes on foot or about 3 minutes by taxi. Approximately 3 minutes by car from the Nagasaki Deshima Expressway.

Question 17

What time is check-in?

Accepted Answer

15:00.

Question 18

What time is checkout?

Accepted Answer

11:00.

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