Question 1

Can I ski?

Accepted Answer

As an all-season resort, skiing can also be enjoyed in winter. Please see the official website or contact the hotel about access to nearby ski areas.

Question 2

Can I play golf?

Accepted Answer

The hotel adjoins Nature Hills Karuizawa Country Club, where you can play golf. Putting golf is also available on the hotel grounds.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00.

Question 4

Can I stay with a pet?

Accepted Answer

There are two dog-friendly cottages, which can accommodate dogs up to large breeds. A dog run is also provided on the grounds.

Question 5

Can I use the IHG points programme?

Accepted Answer

As the hotel belongs to IHG Hotels & Resorts' Holiday Inn Resort brand, IHG One Rewards points can be used. Please see the official website or the IHG website for details.

Question 6

Are there benefits for families with children?

Accepted Answer

There is a family benefit whereby children aged 12 and under stay and eat free of charge (an accompanying adult must be staying). Putting golf is also available on site, which even small children can enjoy.

Question 7

What room types are there?

Accepted Answer

There are 102 rooms in total (100 in the hotel building and 2 dog-friendly cottages). Please see the official website for details of room types.

Question 8

When did it open, and what kind of hotel is it?

Accepted Answer

It is a new resort hotel that opened on Friday 12 September 2025. It belongs to IHG Hotels & Resorts' Holiday Inn Resort brand and is the fourth Holiday Inn Resort in Japan. It is an all-season resort in Kita-Karuizawa at an elevation of 1,300 m, with views of Mount Asama.

Question 9

Is there a hot spring?

Accepted Answer

There is a hot spring facility drawing natural hot spring water from Gunma Prefecture. You can enjoy the bath while looking out at Mount Asama.

Question 10

Is there a transfer from Karuizawa Station?

Accepted Answer

An evening shuttle bus from Karuizawa Station runs on Fridays only (Fridays from 8 May to 20 November, departing Karuizawa Station at 20:30). Please check the official website for other dates. By taxi it is about 50 minutes from Usui-Karuizawa IC.

Question 11

What style are the meals?

Accepted Answer

Buffet-style meals are served at the restaurant Foggi Forest Dining. Our pride is Gunma's natural hot spring together with cuisine using local highland vegetables and Joshu beef.

Question 12

Is there parking?

Accepted Answer

There is free parking for about 400 cars.

Question 13

What time is check-out?

Accepted Answer

11:00.

Question 14

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 15

How do I get there?

Accepted Answer

About 40 minutes by shuttle bus from Karuizawa Station on the Hokuriku Shinkansen (an evening shuttle runs on Fridays only; booking required). About 50 minutes from Usui-Karuizawa IC on the Joshin-etsu Expressway via National Route 146. Free parking for about 400 cars.

Question 16

What is the address?

Accepted Answer

2032-16 Kita-Karuizawa, Naganohara Town, Agatsuma District, Gunma Prefecture

Question 17

What time is check-in?

Accepted Answer

15:00.

Question 18

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

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