Question 1

Is Wi-Fi free in the rooms?

Accepted Answer

You can connect to the internet in the rooms. Please ask at the front desk at check-in for how to use it.

Question 2

How long does it take from the nearest station?

Accepted Answer

About 3 minutes' walk from the west exit of JR Akita Station, under cover the whole way. From Akita-Chuo IC on the Akita Expressway it is about 10 minutes by car, and from Akita Airport about 40 minutes by limousine bus (alight in front of Akita Station).

Question 3

What happens if I cancel?

Accepted Answer

If you do not arrive and do not contact us, we charge 100 per cent of the room rate. Some plans sold online have their own terms, so please be sure to check the details of the plan you have booked.

Question 4

Tell me about the club rooms and club lounge.

Accepted Answer

The club rooms, the first in Akita, have amenities beyond those of the standard rooms and come with free access to the club lounge, where you can enjoy a cocktail service including fine Akita sake.

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is by 11:00. Some plans differ, so please check the details of the plan you have booked.

Question 6

Can I stay with a pet?

Accepted Answer

Please contact the hotel in advance about staying with a pet. The front desk will advise on whether it is possible and on any conditions.

Question 7

What beds do the rooms have?

Accepted Answer

Every room has a Simmons bed for a good night's sleep. All rooms have also been renovated, so they are clean and comfortable.

Question 8

Is it convenient for the sights?

Accepted Answer

Being just 3 minutes' walk from Akita Station, the hotel is very convenient for the sights of Akita City and makes an ideal base for business or leisure.

Question 9

Are there restaurants and bars?

Accepted Answer

There are several restaurants in the hotel. The Sky Grill buffet restaurant on the top floor lets you dine while taking in the view over Akita. Please see the official website for opening hours.

Question 10

What is on the breakfast menu?

Accepted Answer

Breakfast is a Japanese and Western buffet on the top floor, enjoyed along with the view. Guest reviews are very high, praising the Akita specialities and local dishes made with fresh ingredients.

Question 11

Is there parking?

Accepted Answer

The hotel has no car park of its own. Please use the Akita City municipal car park behind the hotel. Parking charges are paid by the guest.

Question 12

What is the address?

Accepted Answer

2-6-1 Nakadori, Akita City, Akita Prefecture

Question 13

Is there parking?

Accepted Answer

Parking is not available.

Question 14

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

How do I get there?

Accepted Answer

About 3 minutes' walk from the west exit of JR Akita Station, about 10 minutes by car from Akita-Chuo IC on the Akita Expressway, or about 40 minutes by limousine bus from Akita Airport.

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