Question 1

Is Wi-Fi available?

Accepted Answer

Yes, free Wi-Fi is available throughout the building.

Question 2

How long does it take to get here from Fukuoka Airport?

Accepted Answer

Using the subway airport line: approximately 5 minutes from Fukuoka Airport Station to Hakata Station, then about a 5-minute walk. By car, it takes approximately 15 minutes.

Question 3

How do I get there from Hakata Station?

Accepted Answer

About 5 minutes walk from the Hakata-guchi (east) exit of JR Hakata Station. Also about 5 minutes walk from Exit 1 of the subway Hakata Station. About 10 minutes walk from the bus terminal.

Question 4

Can I use the IHG membership programme?

Accepted Answer

Yes, ANA Crowne Plaza Hotel Fukuoka is part of IHG's Crowne Plaza brand. IHG hotel members can enjoy complimentary benefits such as breakfast or free minibar items, water and newspapers (benefits may vary by period).

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00. Times may vary depending on your plan, so please confirm.

Question 6

What kinds of restaurants are there?

Accepted Answer

We have 5 restaurants and bars in the building. We also have 7 banquet halls available for parties and meetings.

Question 7

How many guest rooms are there and what types are available?

Accepted Answer

We have 320 guest rooms in total. Standard guest rooms are available, as well as executive rooms on the club floors (12th and 14th floors).

Question 8

What benefits does the Club Floor offer?

Accepted Answer

The Club Floor is located on the 12th and 14th floors and features a dedicated club lounge. Breakfast, afternoon tea, and check-in/check-out procedures are available at the lounge. It is characterized by sophisticated interiors and premium amenities.

Question 9

Is there a pool or gym?

Accepted Answer

The building is equipped with relaxation facilities including a pool, fitness gym, and sauna.

Question 10

Is there a parking lot?

Accepted Answer

We have a parking lot with capacity for 98 vehicles. Please contact the hotel for details on rates and other information.

Question 11

What is the check-out time?

Accepted Answer

11:00.

Question 12

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the building.

Question 13

How do I get there?

Accepted Answer

About 5 minutes walk from the Hakata-guchi (east) exit of JR Hakata Station. About 15 minutes by car from Fukuoka Airport, or about 20 minutes by subway.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

Is there a parking lot?

Accepted Answer

Parking is available. Please contact the facility for details.

Question 16

Where is the address?

Accepted Answer

3-3-3 Hakataekimae, Hakata Ward, Fukuoka City, Fukuoka Prefecture

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